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With engaging style and creative vision, Marc Rockquemore empowers salon owners by providing them with exciting and resourceful marketing ideas to build their businesses and increase their client base!
What is your favorite part of the 4 Step Checkout?!1. Experience, 2. Future Reservation, 3. Recommended Retail, 4. About the money $$My favorite part of this process is the recommended retail! It is essential the front end coordinators to "close the…Read more →
Where do you hold your interviews for the front end?What qualifications do you look for in a possible Front End Coordinators position?What are some questions that you ask them during this process?!Read more →
Our very 1st Front Desk Support Person started today. I've been searching my Summit materials, and I can't find anything about the 4 point check-out process. I think it's Experience, Prebook, Products and Pay - or something like that. Can…Read more →
I am looking to add loyalty/reward system that Envision Software supports. Can anyone give me a formula for how many points are earned per $$$$ spent. I like the idea of rewarding in VIP Bucks that expire in 30 days. Any information would help!Read more →
How long should it take before a new owner breaks even to cover her overhead? I'm tired of taking out of my savings. If anyone has some advice to share I would greatly appreciate it. Read more →
We've just posted a new article from Summit Salon's own Sara Altizer, called "You Serve Others, But Do You Serve You? Top Tips for Personal Wellness on the Go!" It's a great read with some awesome tips!You can find all of our articles under…Read more →