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' Last updated by Chris Richards Aug 26, 2010.

Join other Salon Owners, Spa Managers, Hair Stylists & Service Providers in growing their salon business on the Summit Salon Community.


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Latest Activity

Profile IconLindsey Fisher, Jill Ruone, Diana Dougherty and 1 more joined Summit Salon Community
2 minutes ago
Debbie Hollingshead shared Summit Salon Community Help Desk's photo on Facebook
1 hour ago
Dianne Caffrey replied to Dianne Caffrey's discussion 'Service menus'
"Thank you."
13 hours ago
Kierstin Nemer replied to Kate Conlon's discussion 'client retention'
"It all depends on what you are trying to measure for guest retention.  The Summit Salon Systems has a variety of categories we recommend looking at to help determine what a stylists client retention is.  We look at prebooks, when a guest…"
19 hours ago
Kierstin Nemer replied to Dianne Caffrey's discussion 'Service menus'
"We usually recommend some version of "Starting At..." or "From..." on the salon menus. This will indicate to the consumer that there is a range of pricing which will prompt them to contact your salon company for more…"
19 hours ago
Profile IconBrandi Bartee and FRANK KWABENA joined Summit Salon Community
Profile IconKelley Peterson & Tammy Burritt, jes and James/Kerri Trammel joined Summit Salon Community
Profile IconEugene Cooper, Courtney Carver, Julie Rouse and 12 more joined Summit Salon Community
Nicole Okun replied to Stacy Ritchie's discussion 'Dogs in Salon'
"It is not allowed by Law In Nebraska, where we are.  You might check with your state to see if that is the case for you as well.  We also have it posted on the door as clients enter that we do not allow pets.  "
katherine promoted Chris Richards's blog post 20 Posts to put the SOCIAL back in your Salon’s Social Media!
Christie BeVelle Gonzales promoted Chris Richards's photo
Aug 27
Tara Engstrom posted a status
"Excited to buy and integrate a Color tracking system... Its awesome... i project it to save us... 30% in color spending.."
Aug 27


Helpdesk shared a video from Crystal Focus on Front Desk Budgeting Guidelines for a small salon



Service menus

Started by Dianne Caffrey in Education & Training. Last reply by Dianne Caffrey 13 hours ago. 2 Replies

How is everyone creating their level system service menus. Are you including just a range or the specific prices of each level stylist?

Creative Promotions

Started by Leah Lucas in General Salon Business Discussions Aug 5. 0 Replies

Promotions should run every 2 months and be displayed separately from the regular retail shelving.  It should stand out- use different types of signage and show the great savings the guests will receive. Advertise with signs at the stations,…Read more →

Reserving Your Success

Started by Sharon Dolan Meier in Education & Training Jul 30. 0 Replies

Did you know that 20% of the guest you re book will cancel?Yes! In order to get 50% of your guest to reserve their next appointment the following month, you must rebook 70% of your guest this month.Did you know that by reserving appointments 6 weeks…Read more →

Tags: Cole, Michael

Salon Scorecard

Started by Deb McMahan in Business Building Tools Jul 17. 0 Replies

Do you ever ask yourself what is wrong with my salon business? Why am I not getting ahead? What do I do?  Where do I start?  Who do I ask?  SSBC can help by completing a complementary Salon Scorecard. This diagnostic tool provides a snapshot of your…Read more →

Does anyone have a company that writes brochures?

Started by Nick scamuffa in Marketing Your Salon. Last reply by Kara Mayes Jul 8. 1 Reply

I am looking for a company to write our brochure. I have a graphic designer but I have been looking for someone to actually write a professional brochure out for us. Any suggestions would be great.Read more →

Tags: marketing, print, brochure

Dogs in Salon

Started by Stacy Ritchie in General Salon Business Discussions. Last reply by Nicole Okun on Wednesday. 1 Reply

A client came in today with her little dog. Our policy is no dogs unless they are service dogs. Can't have everyone bringing their dogs. I quietly approached her as she entered and quietly told her dogs were not allowed.  She got upset, yelled at…Read more →

July and August promotion ideas?

Started by heidi hume in General Salon Business Discussions. Last reply by Jackie Buckler Jun 29. 1 Reply

I need ideas for July and August promotion ideas. We are going to have a liter sale but need a pro promotion.

client retention

Started by Kate Conlon in General Salon Business Discussions. Last reply by Kierstin Nemer 19 hours ago. 1 Reply

In establishing a goal or incentive for stylists for client retention, what is a reasonable percentage to expect for retention of new clients?Read more →

product fee for redo services?

Started by Tierre Somekawa in General Salon Business Discussions. Last reply by Jackie Buckler Jun 29. 4 Replies

I'm curious to know if salons charge a product fee to the stylist if they have to redo a chemical services.

Loyalty Program

Started by Nancy Torres in Business Building Tools Jun 4. 0 Replies

Hello I am looking for some ideas for a loyalty program and membership drive. How do I get it started and what kind of incentives to include. Exactly how does it work? Help!!!!Read more →





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Posted by Chris Richards on November 12, 2013 at 9:51am 0 Comments




With engaging style and creative vision, Marc Rockquemore empowers salon owners by providing them with exciting and resourceful marketing ideas to build their businesses and increase their client base!


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