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' Last updated by Chris Richards Aug 26, 2010.

Join other Salon Owners, Spa Managers, Hair Stylists & Service Providers in growing their salon business on the Summit Salon Community.


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Profile IconMichael Cole - Step Up via Facebook

Three excessive needs: need to be accepted, need for approval & need to be liked. And three irrational fears that fuel them: fear of rejection, fear of disapproval & fear of abandonment. Show me anyone who’s incessantly driven by those three needs and the fears that fuel them and I’ll show you someone entangled in crappy relationships with high maintenance people. Oh how I love watching those who’ve been stuck in this self-defeating loop wake up to the cause engage…

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Profile IconMichael Cole - Step Up via Facebook

As the song goes: ‘You can’t always get what you want’ However here’s the whole truth: until you ‘wake up’, you’ll always get what people have you believing you deserve. This is espeacially if you believe someone else’s crappy opinion of you Show me someone with the self-limiting habit of settling for less and I’ll show you an individual who’s spell bounded by someone that has them believing they’re undeserving of more.…

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Profile IconMichael Cole - Step Up via Facebook

Sometimes living a better life requires leaving people behind to stay stuck in their drama. It doesn’t help to stay stuck in crap just because someone we’re close to is stuck in theirs. Sometimes we can do more good for them by detaching from their issues, work on changing ourselves & no longer trying to force them to change with us. More times than not changing our self & letting them be is the best way of helping people we care about most. I know, easier said than done.…

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Profile IconJordan O'Neal, Kathlean Houghton, Jackie Buckler and 3 more joined Summit Salon Community
Tiffany Schlaeger left a comment for Kathlean Houghton
"Welcome to the community Kathlean!"
Tiffany Schlaeger left a comment for Jackie Buckler
"Welcome to the community Jackie!"
Tiffany Schlaeger left a comment for Audrey Brooks
"Welcome to the community Audrey!"
Tiffany Schlaeger left a comment for Kristin McCarter
"Welcome to the community Kristin!"
Tiffany Schlaeger replied to Charlotte Stevens's discussion 'Employee benefits 401k'
"Hello Charlotte. We will always give you Best practices and salon industry standards.   Although, I would have to agree with the information you received from your CPA; a professional tax advisor or CPA is the best person to give…"
Summit Salon Community Help Desk posted a video

Discover Redken's New Color Rebel Hair Makeup & Temporary Hair Color

Get the latest trend in hair color, with Redken's new Color Rebel hair makeup. Accessorize your look or make your hair color the center of your style with th...
Profile IconMichael Cole - Step Up via Facebook

If you don’t want to be a doormat, you got to show the courage to get up off the floor: This post is for those with the readiness to no longer let anyone in their life to continue walking on them. If you don’t want to be a doormat, you got to get up off the floor: What’s it mean? While you may not be able to control what another person does you can damn well change the way you respond to them. Talk to anyone with a history of accepting too much of another person’s…

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Chris Richards posted a blog post

Appeal to Different Niches with Different Online Advertisements

Welcome back! In my last blog entry I talked about why it is important this holiday season to ensure your salon or spa is spending their marketing dollars on electronic advertising. You can read more about it here.Today I want to take that a step further and speak on marketing your salon and spa to different niches using different advertisements. This could be different age…See More


Helpdesk shared a video from Crystal Focus & Sam Villa on Why Taking New Guests On a Salon Tour Is Great For Business



Employee benefits 401k

Started by Charlotte Stevens in General Salon Business Discussions. Last reply by Tiffany Schlaeger yesterday. 1 Reply

Hello We are a small studio salon.  We offer 401k match ( 3% ) to our full time stylist after one year employment.  When we began this benefit, we didn't realize the match would be calculated on the total income, (which includes tips and…Read more →

Blended Salons

Started by Vashti Hieb in General Salon Business Discussions. Last reply by Vashti Hieb on Wednesday. 2 Replies

We are a full commision salon & spa but we are looking to bring in booth rental stylists because in our town booth rental is the most popular way to go.  We want to be able to allow more experienced stylists to work with us, but we want to hold…Read more →

Planning: 'tis the season...

Started by Eric Schindler in Business Building Tools Oct 14. 0 Replies

One of the things every business, big or small, has in common right now.  Planning!  Planning for the upcoming consumer buying bonanza known as the holiday season.  Salon companies should be finalizing their service, retail and gift card promotions…Read more →

Designing A Retail Culture

Started by Gavin Salsbery in Business Building Tools. Last reply by Gavin Salsbery Oct 3. 1 Reply

Greetings out there in Summit Salon Communityville!  I'll be administering the site this week and wanted to try and get a discussion, questions, solutions, etc. on increasing retail sales inside your salon company.  Feel free to post a question,…Read more →

Introducing Summit Program to older stylists

Started by Dianne Caffrey in Education & Training. Last reply by Dianne Caffrey Sep 12. 2 Replies

What is the best way to introduce the level system to older stylists. Our level 1 stylists are charging more for their service than stylists who have 30+ yrs. experience. The owner of the salon is having a hard time explaining to them why they have…Read more →

welcome package

Started by James/Kerri Trammel in Marketing Your Salon. Last reply by Michael Nikolas Sep 11. 3 Replies

does anyone have a welcome package for new guests they would like to share? I took a horrible picture at summit and cant read the words. oops. Read more →

Question about leveling

Started by Samantha in General Salon Business Discussions. Last reply by Samantha Sep 8. 2 Replies

Hello i am currently a stylist who works in a salon that uses the level system and from my understanding to level up you have to hit the numbers of the level above you on a average of 3 months to level to the next level. Ex if you are a level one…Read more →

associate program

Started by Lorraine Aprile in Education & Training. Last reply by Michael Nikolas Sep 7. 2 Replies

Hi I have two new associates , I want to attend the associate seminar  in November ,  would anyone advise I take my associates to the seminar so they understand the program better , and my stylists who are not yet ready for an associate ? I am…Read more →

Service menus

Started by Dianne Caffrey in Education & Training. Last reply by Dianne Caffrey Sep 1. 2 Replies

How is everyone creating their level system service menus. Are you including just a range or the specific prices of each level stylist?

Creative Promotions

Started by Leah Lucas in General Salon Business Discussions Aug 5. 0 Replies

Promotions should run every 2 months and be displayed separately from the regular retail shelving.  It should stand out- use different types of signage and show the great savings the guests will receive. Advertise with signs at the stations,…Read more →

The Summit Salon Marketing Master Series

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SSBC Staff Retreat

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Responsive Email Templates

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With engaging style and creative vision, Marc Rockquemore empowers salon owners by providing them with exciting and resourceful marketing ideas to build their businesses and increase their client base!


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