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' Last updated by Chris Richards Aug 26, 2010.

Join other Salon Owners, Spa Managers, Hair Stylists & Service Providers in growing their salon business on the Summit Salon Community.


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Profile IconKelley Peterson & Tammy Burritt, jes and James/Kerri Trammel joined Summit Salon Community
6 hours ago
Profile IconMichael Cole - Step Up via Facebook

Wanna make sure you don't miss any of my posts? Simply hover over the "Liked" button and click "Get Notifications as shown in the picture below. Like this 4 more #BGTD!

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Profile IconMichael Cole - Step Up via Facebook

Courage is not the absence of fear. No not at all! Courage is the willingness to disobey the fear of taking the very actions that trigger it. Such actions are right actions indeed and the willingness to disobey the fear, which is triggered by such actions, is what true courage is all about. ‘But Michael how do I get rid of my fear?’ Your question is profound. Freedom from fear is a life-long quest, one that we’ll never get completely finished. When threatened by harm or…

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Profile IconMichael Cole - Step Up via Facebook

Trauma is when you get hit by an unexpected blow that shocks the living daylights out of you. Most of us have had such experiences and some of us are walking through it as we speak. Trauma hurts like hell and can even leave a scar. But here’s what else I know about trauma: No one will gets through life without experiencing it - no one. We’ve all taken hits and there’ll be more to take as life goes on. When it happens we take the ride to hell and come back either as…

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For those courageous souls who find themselves trudging through some of the most difficult challenges they’ve ever had to face may I offer the following? Whatever your adversity and no matter how excruciating it is don’t allow it to derail your hope or conquer your faith. Steadfast yourself in The Absolute Truth that no situation is too difficult to be bettered, no problem too big to be solved, and most important no wound too deep to be healed. Cling to the faith that sooner or…

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Profile IconEugene Cooper, Courtney Carver, Julie Rouse and 12 more joined Summit Salon Community
Nicole Okun replied to Stacy Ritchie's discussion 'Dogs in Salon'
"It is not allowed by Law In Nebraska, where we are.  You might check with your state to see if that is the case for you as well.  We also have it posted on the door as clients enter that we do not allow pets.  "
katherine promoted Chris Richards's blog post 20 Posts to put the SOCIAL back in your Salon’s Social Media!
Christie BeVelle Gonzales promoted Chris Richards's photo
Tara Engstrom posted a status
"Excited to buy and integrate a Color tracking system... Its awesome... i project it to save us... 30% in color spending.."
Profile IconMichael Cole - Step Up via Facebook

Only when the pain from how you’re treated by people who bully you, becomes greater than the fear of stopping it, are you ready to teach such people how you expect to be treated. And the surest way of doing so is setting boundaries. A boundary is a line over which you no longer allow another to cross. Boundaries tell people what you’ll accept and what you won’t. And here’s the biggie: As you enforce them people learn to treat you the way you deserve to be treated. At…

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Profile IconMichael Cole - Step Up via Facebook

One of the toughest decisions you’ll ever make is to stop waiting move on and realize you are not failing or betraying anyone by doing so. The decision to stop waiting for those who are hell bent on staying messed up and to get on with getting the life your worthy of having is also the most life-changing decision you will ever make. Regardless of if it’s in your personal life or your work life making this decision is excruciating and will require every ounce of courage you have…

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Helpdesk shared a video from Crystal Focus on Front Desk Budgeting Guidelines for a small salon



Service menus

Started by Dianne Caffrey in Education & Training on Sunday. 0 Replies

How is everyone creating their level system service menus. Are you including just a range or the specific prices of each level stylist?

Creative Promotions

Started by Leah Lucas in General Salon Business Discussions Aug 5. 0 Replies

Promotions should run every 2 months and be displayed separately from the regular retail shelving.  It should stand out- use different types of signage and show the great savings the guests will receive. Advertise with signs at the stations,…Read more →

Reserving Your Success

Started by Sharon Dolan Meier in Education & Training Jul 30. 0 Replies

Did you know that 20% of the guest you re book will cancel?Yes! In order to get 50% of your guest to reserve their next appointment the following month, you must rebook 70% of your guest this month.Did you know that by reserving appointments 6 weeks…Read more →

Tags: Cole, Michael

Salon Scorecard

Started by Deb McMahan in Business Building Tools Jul 17. 0 Replies

Do you ever ask yourself what is wrong with my salon business? Why am I not getting ahead? What do I do?  Where do I start?  Who do I ask?  SSBC can help by completing a complementary Salon Scorecard. This diagnostic tool provides a snapshot of your…Read more →

Does anyone have a company that writes brochures?

Started by Nick scamuffa in Marketing Your Salon. Last reply by Kara Mayes Jul 8. 1 Reply

I am looking for a company to write our brochure. I have a graphic designer but I have been looking for someone to actually write a professional brochure out for us. Any suggestions would be great.Read more →

Tags: marketing, print, brochure

Dogs in Salon

Started by Stacy Ritchie in General Salon Business Discussions. Last reply by Nicole Okun yesterday. 1 Reply

A client came in today with her little dog. Our policy is no dogs unless they are service dogs. Can't have everyone bringing their dogs. I quietly approached her as she entered and quietly told her dogs were not allowed.  She got upset, yelled at…Read more →

July and August promotion ideas?

Started by heidi hume in General Salon Business Discussions. Last reply by Jackie Buckler Jun 29. 1 Reply

I need ideas for July and August promotion ideas. We are going to have a liter sale but need a pro promotion.

client retention

Started by Kate Conlon in General Salon Business Discussions Jun 19. 0 Replies

In establishing a goal or incentive for stylists for client retention, what is a reasonable percentage to expect for retention of new clients?Read more →

product fee for redo services?

Started by Tierre Somekawa in General Salon Business Discussions. Last reply by Jackie Buckler Jun 29. 4 Replies

I'm curious to know if salons charge a product fee to the stylist if they have to redo a chemical services.

Loyalty Program

Started by Nancy Torres in Business Building Tools Jun 4. 0 Replies

Hello I am looking for some ideas for a loyalty program and membership drive. How do I get it started and what kind of incentives to include. Exactly how does it work? Help!!!!Read more →





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With engaging style and creative vision, Marc Rockquemore empowers salon owners by providing them with exciting and resourceful marketing ideas to build their businesses and increase their client base!


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