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We are not busy enough for a facialist/nail tech, any thoughts on having stylists do these services?

Getting some pushback from the girls about this. My nail tech took a leave of absence and during this time I wanted the girls to fill in to keep the clients. One in particular has a real attitude about it and she has been there the longest as she was hired to do "hair" and nothing else. I know they are not as good as the nail tech but in this economy we need to pull together as a team and do what is necessary.

Any thoughts?

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Were you able to talk to the team about how this will help give the full salon experience to their guests? What a blessing to be able to have one guest who can receive all of their beauty needs under one roof? And now that your Nail tech is on leave , it gives them an opportunity to have add. service dollars and be a great lead to try that Hair artists, if they haven't been to her yet? The days of "it is not my responsibility" are gone. We all need to use that full cosmetology license sometimes lol. If there are a few hair artists who are more skilled at nails...I would have them start. All talents you have will be utilized! :) Talent is born, but character is chosen. We are fortunate to be in this industry and we keep that attitude, we can make a fortune.

that is so true pulling together as a team  will make the salon strong............. and about us the license  to fullest is true also   i use mine from doing manicure to pedicure to base nail service  i do it all     you have to do what you know.

 thanks

Hi - I had the same issue, however when the stylists did do nails or facials they did such a poor job or too slow of a job--that we didn't make any money anyway--that I just had client complaints.  So, I stopped those services.  It would be great if stylists saw the success of the salon through the eyes of the owner/manager but in most cases they are doing what they love and are not motivated in the same way.  Good luck.

As a skin care clinic owner of 3 and an educator nationally I really feel like you should stick to what you do best and focus.The facial treatments that are successful are very detailed and take advanced education.  Microdermabrasion, chemicial peels, Acne and Hyperpigmentation are the treatments that are selling.  Clients want results if there going to spend the money the days of the fluffy facial are over.  It is also hard to change hats going from a hair color to a facial to a manicure.  But I could see manicures as being a good match if the hairdresser takes interest in the service as well as waxing services.

I am a hairstylist and a salon owner. During my staff meeting I would address that I would like to offer the nail tech's guests to be able to continue their services at the salon. In order to do that they would have to volunteer to do nails. If you only had one nail tech, you really only need one or 2 stylists to step up. Let the ones who don't want to do it not do it. Really, it's only them who suffer. They wouldn't offer your guests a very good service because they would be bitter about having to do it and they won't benefit monetarily either. I may even entice the ones who participate with some kind of bonus. Lord knows I wouldn't want to offer to do pedicures or nails since I haven't done one in 8 years! 

I have plenty of thoughts on this topic, would love to Skype and chat more.

I have a day spa with one hair chair (demographics challenge good stylists!)

I agree with asking who would like to help out and develope their skill.The ones that do enjoy it pick up the skill easier, want to help out and go home and practice. Ive seen miracles in a couple weeks and it really pays off in the end to have personel crosstrained. After awhile, they realize how nice it is to have some variety and wind up with added hair clientele.

I have the opposite, my massage therapist want to do hair/nails.

I have apprentied 2 therapist and it has really worked out in this challenged economy. Good luck!

We use our level ones for Facials and nails. this keeps them busy and helps them build clientele by offering specials on hair for same day or prebooked appt. its part of there interview when they are hired then there is no confusion. 

I having been MIA here lately, but I just hired someone and that was the condition of her hiring that she be willing to step up and do what is necessary while she builds. At first she was a little uneasy but over time here she is more confident and better. It's a win/win for now.

 

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