"We did the same. We used to have our receptionist do towels sweep even shampoo at times. We have changed that to makeing the front desk staff only responsible for the front desk. It is not to say that every once in awhile they do…"
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Trina's Discussions
When and how you pay a manager
Started this discussion. Last reply by Misty DeMarre Burbridge Mar 20. 2 Replies 0 Promotions
When does a salon need a manager? Why is their duty? WhY's the best way to pay them and how much and what kind of co Tracy orworkagreement should be in place. Should they work behind the chair as…Read more →
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"We started off with a receptionist, then realized we needed a Salon Coordinator. The Salon Coordinator is like an "assistant manager" -- she is not a hair stylist, she is a customer service, sales and administrative representative of…"
Trina replied to kat's discussion 'What to do? Client and stylist unhappy! Thoughts please?'"ok i agree with what you are doing i am not clear on how you are doing it in your computer to make the accounting zero out if i ring out a service again than i need to charge somehow or i need a void I am not clear on what you are saying you do in…"
Trina posted a discussionWhen and how you pay a manager
When does a salon need a manager? Why is their duty? WhY's the best way to pay them and how much and what kind of co Tracy orworkagreement should be in place. Should they work behind the chair as wellor not? Pleasegive meallyour insights.See More
Trina replied to Joseph Atang's discussion 'WAXING LESSONS ANYONE ?? SCARRED AND NEED ADVICE'"Yes
waxing can be taught through a video and or a quick supplier lesson and models and a week of freebies is a great idea. Yes this is not optional this is the number one add on service eyebrows alone say you did justthree sets a day at fifteen…"
Trina replied to kat's discussion 'What to do? Client and stylist unhappy! Thoughts please?'"I agree with evrything posted here so far on this matter...my question is who pays for the redo product staff or salon and do they get paid for that time if they are non commission and if the guest requests another staff member in order to stay how…"
Trina replied to kat's discussion 'Does anyone use non-competes? or employment contracts?'"I am
just getting ready to implement my non compete and work agreements mine does include a radius but I know I will
have resistance from one new employee who apparantly doesn't believe in them and I would love tomread yours before I do this…"
Trina commented on Marc Rockquemore's blog post 'Adopt a Billboard!'"I couldn't agree more this is the cheapest and best way to market in my opinion! We use shoe stores and running room for pedicure deals and gym for mens waxing a local kids boutique for our spa parties and a nutrition specialist for…"
Trina replied to Terre Heath's discussion 'advertising without breaking the bank!'"does the redken tool box cost money to use those great items I see."
Trina replied to Terre Heath's discussion 'advertising without breaking the bank!'"This may sound strange but hitting the local area events depending on the demographic you are trying to hit it may be parades, carnivals, bars, womens networks or wingnight to meet new people and a deal or ebent should support you at the…"
Trina replied to Tina Singler's discussion 'Associate'"their is an associate book and a class on how to train them, they shopuld be using your jump journal to track your and her results daily, we line up our booking with our associate together so we are not just me we are the team of me and…"
Trina replied to Tina Singler's discussion 'Associate'"You need to have a serious conversation with her exactly what is holding her back from doing her work. I have had the same problem and it is by me not communicating effectively and early enough that it did not get better. You should set…"
Trina replied to Jackie Buckler's discussion '1st Quarter Promotions'"I also love her but I also disagree you need to have promotions going consistant ones for new guests as well as at least one on retail and one on services either in monthly or six week cycles for the staff to stay excited and the guests for sure!"
Trina replied to Munem Abukhamireh's discussion 'What is the average?'"I agree I only briefly looked at discounts and looked at growth more for sure and no shows did seem to be up last year and there are some expanations for this...money was tight and people were flying by the seat last year...we also did not confirm…"
Trina replied to Chris Richards's discussion 'break-even or make money'"Go to summit...Randy is a god! with these numbers they all are! but the last numbers i had to run were rent plus debt *8 for your break even...though this may have changed since the recession and interest rates etc. so if your rent is…"
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